Philippine Airlines (PAL) has selected IBS Software’s cloud-based iCargo platform to replace its current cargo system, with the implementation set to extend across the airline’s domestic and international cargo operations.
IBS Software said the deployment will support PAL’s modernisation programme and provide capabilities across the carrier’s full range of business functions. For cargo movements, iCargo is intended to handle both domestic and international requirements, including customs reporting, duties and taxes settlement and regulatory compliance.
The vendor said iCargo already supports carriers with the same combination of demands, giving it the flexibility, scale and capabilities to manage domestic and international operations. For PAL, the transition is expected to address operational requirements in areas such as system performance and data analytics.
The platform will provide capabilities intended to support faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the airline’s cargo business. He said PAL needs a system that increases visibility and improves operational efficiency as it grows across its domestic and international network, adding that the carrier wants to deliver a better customer experience.
Siy said PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build a stronger cargo business.